FAQs

Frequently asked questions(FAQ)

If you are new to DIGITALSOFTE or looking to buy a software or order a license key, this FAQ page will help you learn more about our store and its features.

What is a Quickbooks ProAdvisor?

A QuickBooks ProAdvisor is a professional who has completed training and examination and received their certification on QuickBooks from Intuit, the developer of QuickBooks.
A QuickBooks Certified ProAdvisor is an accounting professional who isn’t necessarily a CPA but may be a general small business advisor or accountant. They are experts in accounting and QuickBooks systems and can guide clients on how to set up and use their QuickBooks software.

There are various certifications, including QuickBooks Point of Sale and QuickBooks Enterprise. The training also has different levels, with advanced being the highest. Each year, they must take a recertification exam that updates them on software developments.

How is it possible that we sell really cheap licenses?

We work directly with our suppliers to purchase large volumes to get the LOWEST rate possible. Because we save on costs, we want to ensure our valued customers save too. We also have minimal overheads such as no storefront operation costs.

Additionally, The QuickBooks ProAdvisor program gives us access to EXCLUSIVE DISCOUNTS, tools, training, and events to help our potential customers retain talent and expand their business. So the benefits of combining both Quickbooks ProAdvisor Program and our authorized suppliers EXCLUSIVE OFFERS justifies our cheap prices.

Why are digital products preferable to physical products?

Digital products have many advantages over their physical counterparts, customers can, in most cases, receive the product immediately upon purchase.
Our business model is fully digital, with zero environmental impact. We only deliver our products via email, reducing pollution and waste. We’re proud to be a 100% Eco-Friendly company!

What is a digital download?

A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is NOT INCLUDED in your purchase. The software install program is ​ downloaded through cloud-based storage.

 

Why buy from us?

There are a number of great reasons why we believe we’re the best place to buy your software or order your key!

  • Trusted: Over the years, we’ve built up a huge reputation. Our buyers often comment on our high speed of service and fast delivery.
  • Cheap: We work hard to ensure our prices are always considerably cheaper than other retail stores.
  • Full warranty offered: We guarantee a working key or your money back.

What is the ProAdvisor Program & what is its benefit?

Intuit’s QuickBooks ProAdvisor Program is available for accounting, bookkeeping, tax, and consulting professionals who provide services to third-party clients.
The QuickBooks ProAdvisor program gives us access to EXCLUSIVE DISCOUNTS, tools, training, and events to help us retain talent and expand our business.

Can I order a hardcopy DVD/CD disc of the software I purchased?

Here at Digitalsofte, we rely on fast and efficient digital delivery service. This means NO WAITING for a physical product to be delivered, you can download your new software immediately. You have the option to backup your software after purchase to the device of your preference (ex. USB drive, disc, external hard drive).

Are digital products eligible for returns?

We have adopted a 100% refund warranty policy. With this policy, you are entitled to return the purchased product at any time, in the event that the product was purchased by mistake or is not functional. Our customer service will welcome your every request and our tech team will be readily available to help you solve any problem.
Check our refund policy for more details.

How do I receive my digital product after purchase?

After completing your purchase, you will receive an email containing the digital product key and instructions for activation. This email is typically sent within a few minutes but may take up to 24 hours.

A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.

Are the software keys you sell legitimate?

Yes, all software keys sold by DIGITALSOFTE are 100% legitimate and sourced from authorized distributors. We guarantee the authenticity of our products.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed securely to ensure your information is protected.

Can I get a refund if the product key doesn't work?

Yes, if your product key does not work, please contact our support team within 14 days of purchase. We will verify the issue and either provide a replacement key or issue a refund.

More Important Queries (FAQ)

You can reach our customer support team via email at Support@digitalsofte.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.

Yes, each product has specific system requirements. Please ensure your system meets the necessary requirements before purchasing. The requirements are typically listed on the product page.

The ability to transfer a QuickBooks key depends on the terms set by Intuit, the software developer. Generally, you can transfer a license to a new computer, but you may need to deactivate the previous installation first.

If you lose your product key, please contact our support team with proof of purchase. We will assist you in retrieving your key.

Yes, we offer volume discounts for bulk purchases. Please contact our sales team at [Sales Email] for more information on bulk pricing and discounts.

Software activation key is a string of letters and/or numbers used to register or activate a software application. You may receive an activation key when you purchase a commercial software program.

The purpose of an activation key is to prevent software piracy by ensuring only users who have purchased a program can use it. Some software programs will not function without a valid activation key, while other programs will run in “trial mode” or with restricted functionality. Registering or activating the software with the activation key removes these limitations.

Many people still find it a bit scary to order online and we completely understand that! That is why we are doing our best to provide the safest service. We have a secure payment gateway PCI DSS compliant and certified which means that any data which the end user enters into our platform is 100% secured and safe.

Absolutely, the software, licenses, and keys we sell are 100% authentic & genuine. We don’t condone PIRACY in any way.
None of our activation keys are from illegal key-generators, each code that is sent to each customer is UNIQUE and UNUSED.
It authenticates with the official online systems of the product publisher giving you further assurance that you are buying a genuine key.

Once we receive your payment, you will get your activation key within few hours (usually less) directly via email, thus avoiding the environmental impact of shipping physical goods. You will get the following:

  • 100% authentic and official license keys.
  • Official download link to the ISO file.
  • Clear, complete, and simple installation guide.
  • Free and professional English-Speaking customer Service.

You can subscribe to our newsletter or follow us on social media to stay updated on new products, special offers, and promotions.

Once an order has been processed and the product key delivered, it cannot be canceled. If you have any issues, please contact our support team.

The ability to upgrade depends on the specific terms of the QuickBooks version you have purchased. Please refer to QuickBooks’ official documentation or contact their support for upgrade options.

ACCOUNTING SOFTWARE | INTUIT QUICKBOOKS

All licenses are issued directly by Intuit. Digitalsofte.com is an authorized premier reseller for all Intuit QuickBooks products. All QuickBooks licenses are backed by Intuit with 60 days money back guarantee. To inquire about validity of your license contact us

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